Privacy Policy

This Privacy Policy governs the website located at venusradio.gr, its sub-domains and the live stream player (together, the "Website"), owned and operated by Venus Radio 99.3 FM Mykonos ("we", "us").

We care about your privacy. This policy explains what information we collect, how we use, retain and disclose it, and your rights under the EU General Data Protection Regulation (Regulation (EU) 2016/679, "GDPR").

1. Information we collect

a) Information you give us. We only collect personal information when you provide it for a specific reason:

Advertiser request form: name, email, company, phone number, website URL, your company logo and your message.
Contact form: name, email and your message.
Email: if you write to us at info@venusradio.gr, we receive your email address and the contents of your message.

b) Automated information. When you visit the Website or listen to the stream, our hosting and streaming providers automatically log technical information such as your IP address, device type and operating system, browser type and version, and the referring website. This is needed to deliver the Website and the audio stream securely.

c) Analytics (only with your consent). If you accept analytics cookies, we use Google Analytics to understand how visitors use the Website. See section 4.

2. How we use your information

To respond to advertising enquiries and messages you send us.
To operate, secure and improve the Website and the live stream.
With your consent, to measure Website usage in aggregate (which pages are popular, how visitors find us).
To comply with legal obligations and to establish, exercise or defend legal claims.

We do not sell, rent or share your personal information with third parties for their marketing purposes.

3. Lawful bases

We process personal information on the following lawful bases:

Consent (Art. 6(1)(a) GDPR): analytics cookies. You can withdraw consent at any time through Cookie settings in the footer.
Steps prior to entering a contract / legitimate interest (Art. 6(1)(b) and (f)): handling advertiser requests and messages you send us.
Legitimate interest (Art. 6(1)(f)): keeping the Website and stream secure and working.
Legal obligation (Art. 6(1)(c)): where the law requires us to retain or disclose information.

4. Cookies

A cookie is a small text file a website places on your device. We use:

Strictly necessary: a cookie that remembers your cookie choices (venus_consent, 12 months). This cannot be switched off.
Analytics (optional): Google Analytics 4 cookies (_ga, _ga_*, up to 2 years), set only after you click Accept or enable analytics in Customise. Google Analytics is provided by Google Ireland Ltd. Learn more at policies.google.com/privacy.

Google Analytics is not loaded at all until you consent, so no analytics cookies are set before that. You can change your choice at any time via Cookie settings in the footer, or block and delete cookies in your browser settings. See our Cookie Policy for details.

5. Service providers

We use trusted providers who process data on our behalf:

Vercel Inc. for website hosting.
Resend for delivering form submissions to our inbox.
ONWEB (sh.onweb.gr) for audio streaming.
Google for analytics (only with consent).

Some providers may process data outside the European Economic Area under appropriate safeguards such as the EU Standard Contractual Clauses.

We may disclose information if we are compelled to do so to comply with a legal obligation, court order or a law enforcement request.

6. Data retention

We keep form submissions and emails only as long as needed to handle your request and any resulting business relationship, and as required by law. Uploaded logos are delivered by email and are not stored on the Website. Information that is no longer needed is deleted.

7. Your rights

You have the right to access, correct, delete or restrict processing of your personal information, to object to processing, to data portability and to withdraw consent at any time. To exercise these rights, email info@venusradio.gr. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

8. Security

The Website is served exclusively over encrypted HTTPS connections. No Web or email transmission is ever completely secure, so please take care in deciding what information you send to us.

9. Children

The Website is not directed at children under 16, and we do not knowingly collect their personal information.

10. Links to other websites

The Website links to our partners and other websites we do not control. These sites have their own privacy policies, and we are not responsible for them.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last changed.

12. Contact and governing law

Questions about this policy or our privacy practices: info@venusradio.gr.

This policy is governed by the laws of Greece and the European Union, in particular Regulation (EU) 2016/679. The courts of Athens, Greece have jurisdiction.